Did you used to have unhappy customers before? Did you nurture enough your customer relationships? Did you spend a lot of money to get the new customers and find hard to keep the old one? Nowadays, customers are more empowered and self-sufficient, more inclined to turn to search engines and social media to carry out their product research. Therefore, customer service is more important day by day, this helps you build a meaningful relationship with your customers.
Customer loyalty is a measure of how likely your customers are to do repeat business with you. According to Mary Lister from WordStream, in fact, only a 5% improvement in customer retention rates yields between 25% to 100% increase in profits across industries—happy customers spend more money, more often.
There are tons of other benefits to having loyal customers as well—free advertising by word-of-mouth.
An example, “My Starbuck Reward”, Starbuck uses their application to take care of their customers and send them notifications about promotions. That is a smart way to keep their customers. Until now, Starbuck is really successful in its business.
Some features about Loyalty & Rewards Application:
We have developed world-beating apps for clients from the USA, Australia, Singapore, Korea, Japan and Europe. InApps has been trusted by clients with great ranking on:
We will contact you soon.
Input your search keywords and press Enter.