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LogisticsExpertise

We build last-mile delivery platforms, warehouse management systems, and routing automation engineered for real-world constraints, not just optimized routes on paper.

Trusted by engineering teams across 15+ countries

From startups to Fortune 500 companies

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Clutch 4.9/5 · 50+ reviews
GoodFirms Top Company
ISO 27001 Certified

Production Reality

Where Logistics AI Projects Fail

Only practitioners who've shipped real systems handling live fleets and warehouses can flag these accurately.

Failure detected

Route optimization that ignores real-world constraints

Optimized routes look great on paper and fall apart at the loading dock once driver hours, vehicle capacity, or real traffic enter the picture
How we solve it

We build optimization models against your actual operational constraints, not theoretical ones.

Failure detected

Error handling breaks on edge cases

Agent loops, hallucinates, or silently fails.
How we solve it

We build explicit fallback chains and human-in-the-loop checkpoints for every critical workflow.

Failure detected

No visibility when an automated dispatch decision goes wrong

A shipment gets misrouted and nobody knows until a customer complains, because the decision left no trail.
How we solve it

We build structured logging and alerting into every automated dispatch decision, so failures surface immediately.

Failure detected

Forecasting that breaks during demand spikes

The model handles steady-state demand fine, then falls apart during seasonal spikes or disruptions outside its training range.
How we solve it

We build fallback logic and human override for conditions outside the model's validated range.

IS THIS YOU?

Three situationsthat bring logistics teams to us

If any of these sound familiar, we've solved this in production, not just in theory.

Dispatchers are manually re-routing shipments that follow a predictable pattern.

You have fleet or warehouse data that could flag delays or inefficiency automatically, but it's still reviewed manually.

You're automating dispatch or routing decisions and hitting reliability issues once real-world variability hits.

Under the hood

Technical Capabilities

Orchestration

Multi-Agent Systems

Workflows that hand off cleanly between automated routing or dispatch and human override.

01LangGraph

Deterministic business workflow agents where state management and branching logic matter.

02AutoGen

Multi-agent conversations where agents critique and revise each other's outputs.

03CrewAI

Role-based agent teams with defined task sequences and human-in-the-loop checkpoints.

Delivery Structure

POC to Production Process

Phase01
Phase02
Phase03
Phase04

Discovery

Agent scope docUse case prioritizationTechnical feasibility assessment

POC Build

Working prototype with test datasetHappy path + key edge cases

Production Architecture

Error handlingObservabilityFallback chainsHITL design

Deploy & Monitor

Production deploymentLogging dashboardStabilization period

Technical Stack

Models & Frameworks

Orchestration
LangGraphLangGraph

Preferred for deterministic business workflow agents where state management and branching logic matter.

AutoGenAutoGen

Multi-agent conversations where agents critique and revise each other's outputs.

CrewAICrewAI

Role-based agent teams with defined task sequences and human-in-the-loop checkpoints.

Retrieval
PineconePinecone

Managed vector store for production workloads that need fast ANN search at scale.

WeaviateWeaviate

Hybrid search combining BM25 + vector, when keyword precision matters alongside semantic similarity.

ChromaChroma

Local and dev-stage retrieval for rapid prototyping before committing to a managed store.

Models
OpenAIOpenAI

GPT-4o for tool-use tasks requiring fast structured output and broad API ecosystem compatibility.

AnthropicAnthropic

Claude for long-context tasks, instruction following, and workflows where refusal behavior needs to be controlled.

GeminiGemini

Multimodal inputs — document, image, and video understanding in a single model call.

Integration
REST / GraphQLREST / GraphQL

REST and GraphQL integrations so agents can read and write to your existing systems without rebuilding them.

WebhooksWebhooks

Event-driven triggers that let agents respond to external signals in real time.

DB ConnectorsDB Connectors

Direct database read access for agents that need structured data alongside unstructured retrieval.

New toolNew tool

When to use it.

The Team

Engineers Behind the Work

Discipline-specific AI engineers not generalists. Each has shipped real systems in production.

Minh Tran
Minh TranAgentic Systems6 yrs exp
Hardest system shipped

Built a multi-agent loan underwriting system handling 12k daily decisions across 3 financial institutions. Designed a full audit trail with structured logging, HITL override flows for edge cases, and explicit fallback chains for every critical decision node. Integrated compliance checkpoints at each agent handoff to satisfy PCI-DSS requirements. System has been running in production for 18 months with zero critical incidents.

github.com/minhtran
Linh Nguyen
Linh NguyenRAG & Retrieval5 yrs exp
Hardest system shipped

Designed a hybrid BM25 + vector retrieval pipeline for a legal tech platform processing 2M+ documents across 14 jurisdictions. Built a custom chunking strategy per document type, tuned embedding models for legal language, and implemented multi-tenant index isolation. Achieved sub-200ms p95 latency with real-time index updates under concurrent write load. Reduced hallucination rate by 62% compared to the previous naive RAG baseline.

github.com/linhnguyen
Duc Pham
Duc PhamLLM Integration4 yrs exp
Hardest system shipped

Shipped a production LLM router across OpenAI, Anthropic, and Gemini with automatic provider fallback, per-token cost tracking, and latency-based model selection per request type. Built a unified streaming interface consumed by 4 downstream product teams without requiring any client-side changes. Added circuit breakers per provider, retry logic with exponential backoff, and a real-time cost dashboard. Reduced average inference cost by 34% within the first quarter.

github.com/ducpham

Common Questions

Everything you needto know

Industry FocusWhich industries do you specialize in?
Industry Focus

Which industries do you specialize in?

We have deep expertise in Fintech, Healthcare, Logistics, and E-commerce. Each practice area is staffed with domain specialists who understand regulatory requirements, industry-specific architecture patterns, and the competitive landscape — so your team isn't educating ours from scratch.

Not sure if Logistics AI is right for your use case?We'll tell you in 30 minutes.

No pitch. No obligation. Just an honest answer about whether we can help.

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