InApps Technology
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Managed Services

InApps monitors your system, fixes issues before your users notice, and delivers structured reports every week and every month. You stay informed. You stay out of the weeds.

Trusted by engineering teams across 15+ countries

From startups to Fortune 500 companies

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Clutch 4.9/5 · 50+ reviews
GoodFirms Top Company
ISO 27001 Certified

Common Challenges

Why Engineering Oversight Breaks Down at Scale

You did not hire engineers to manage engineers. But without a system actively watching your stack, bugs reach users first, tech debt compounds quietly, and your best people spend weekends firefighting instead of shipping.

Sound familiar? These are the exact problems we were built to solve. a

Trusted by 40+ product ateams
01

Bugs discovered by customers, not your team

02

No visibility into system health until something breaks

03

Tech debt grows every sprint but nobody owns the backlog

04

Engineers pulled from product work to handle production fires

05

Incident reports written after the fact with no root cause documented

06

Post-launch support costs never scoped into the original budget

What Is a Managed Software Development Service?

Service Overview

What Is a Managed Software Development Service?

InApps takes full ownership of your engineering layer. We configure automated monitoring across your infrastructure, application, and API stack, detect and resolve issues before they reach users, and deliver a written weekly digest and monthly health report on a fixed cadence. You get full visibility without attending a single daily standup. No ticket queue for you to manage. No incident triage on your end. Just a system that runs, and a team that keeps it that way.
750+
Projects delivered
10+
Years in business
85%+
Multi-year retention
15+
Countries served
TECH

WHY CHOOSE US

Why Choose InApps Technology?

InApps team

Senior engineers in 4–6 weeks

No ramp-up waiting. Your dedicated team is scoped, staffed, and running within a month, not a quarter.

Direct access to engineers

You work directly with the engineers building your product, not through account managers. Slack, standups, code reviews: your way.

Built for production, not demos

We don't ship prototypes. Every build includes guardrails, monitoring, rollback plans, and SLA agreements before it touches real users.

Top 1% vetted talent

Our engineers pass a rigorous multi-stage vetting process. They have shipped production systems before.

4.9/5
Clutch Rating · 50+ Reviews
750+Projects delivered
10+Years in business
85%+Multi-year retention
15+Countries served

IS THIS RIGHT FOR YOU?

Managed service works well if

No Engineering Overhead

You want engineering output without managing engineers day to day

Visibility Without the Noise

You need to know what is happening without being pulled into it

Proactive, Not Reactive

You want issues found before your users find them

WHAT'S INCLUDED

Everything in one engagement.

Monitoring and Detection

Continuous oversight across your full stack.

  • Automated monitoring across infrastructure, application, and API layers
  • Anomaly detection with threshold alerting calibrated to your system
  • Error tracking with root cause classification per incident
  • On-call response during your business hours (US, UK, AU time zones covered)
Get in touch

Issue Resolution

Fixes deployed without you raising a ticket.

  • Bugs triaged by severity and impact within agreed SLA
  • Critical issues fixed same day; non-critical on weekly cadence
  • No manual ticket creation required from your side
  • No manual ticket creation required from your side
Get in touch

Reporting Loop

Structured visibility on a fixed schedule.

  • Weekly digest every Monday: what happened, what was fixed, what is in progress
  • Monthly health report: system stability score, trend analysis, forward recommendations
  • Delivered via Slack, email, or shared dashboard. Your preference.
  • Escalation channel open for priority items between reports
Get in touch

Continuous Improvement

Your system improves over time, not just stays alive.

  • Sprint-based enhancements scoped on request
  • Tech debt backlog maintained and prioritised jointly
  • Architecture recommendations as your system scales
  • Quarterly roadmap review included in retainer
Get in touch

OUR PROCESS

How the Managed Loop Works

From first brief to shipped product. Transparent, iterative, and built around your goals.

Onboard and Baseline

Week 1 to 2
Codebase review and environment access setup
Monitoring tools configured to your stack
Severity matrix and escalation path agreed in writing
First system health baseline report delivered

Continuous Monitoring

Ongoing
Automated scanning active across all layers
Error logs reviewed daily by your assigned engineering team
Threshold alerts tuned to your system's normal behaviour
On-call rotation active during your core business hours

Continuous Monitoring

Week 4–6
Anomalies flagged and classified by severity
Root cause investigated within agreed SLA windows
Fix applied, validated in staging, deployed to production
Every resolution logged with impact summary

Report and Review

Permanent
Weekly digest delivered every Monday morning
Monthly health report with trend data and forward recommendations
Escalation to your team only when your input is required
Quarterly review call available on request
Onboard and BaselineContinuous MonitoringContinuous MonitoringReport and ReviewClient

THE TEAM

Who works on your project

Every managed account is staffed with a named, fixed team. Not an anonymous support queue that rotates each quarter.

InApps team

InApps Engineering Team

Ho Chi Minh City, Vietnam

Engagement Lead

Single point of escalation. Owns incident response, reporting, and communication between your team and ours.

Engineering Maintainers (2 to 4 engineers)

Sized to your stack complexity. Own the detection, triage, and fix cycle end to end.

QA Engineer

Validates every fix before it reaches production. No untested change goes live.

Reporting Analyst

Compiles weekly and monthly structured reports. Tracks trends and flags patterns across sprint cycles.

HIRING PROCESS

Our Engineer Evaluation Process

Every engineer passes rigorous stages before we let them near client work.

Technical Depth

Stage 1

Real codebase debugging exercise, system design under constraints, code review assessment

Communication & English

Stage 2

Written reporting quality, async update standards, escalation communication clarity

Ownership and Accountability

Stage 3

Proactive incident posture, on-call readiness, comfort with accountability under pressure

Final Review & Reference Check

Stage 4

Technical panel interview, reference and background check, culture and values alignment

3%Pass rate
4Vetting stages
92%12-month retention
2–4wkTime to first engineer

WHY INAPPS

How we compare

Criterion
InApps
In-House
Other Vendors
Proactive monitoring included
Varies
Fixes deployed without manual ticket from client
Weekly and monthly structured reports
Rarely
Single named point of escalation
Varies
AI-assisted anomaly detection
Fixed monthly retainer, no hidden extras
N/A

TESTIMONIALS

What Our Partners Say

View all
★★★★★

I really don't look at it as I'm dealing with vendors, but a partner. InApps satisfied our requirements, we expected our company to be: culture, communication, skillsets, and dedication

Spartak Buniatyan
Spartak Buniatyan
CEO, Swiftengine
★★★★★

They always take Jira tickets and keep them transparent. Competitive cost, good communication with fast response. Everything has been good.

Zek Tran
Zek Tran
Tech Lead, Baimond
★★★★★

I really don't look at it as I'm dealing with vendors, but a partner. InApps satisfied our requirements, we expected our company to be: culture, communication, skillsets, and dedication

Glen Pearce
Glen Pearce
Co-founder, RedFOX Labs

Case Studies

Results our clients have seen

Insurtech

Insurance Operations Platform

Prudential needed engineering scale across multiple markets, but couldn't absorb the overhead of local recruitment in a regulated environment. InApp has built a compliant, multi-squad offshore engineering center for one of SEA's largest insurance groups, enabling faster product delivery without the cost and risk of direct hiring.

97%Retention Rate
65%Cost Savings
Insurance Operations Platform

Common Questions

Everything you need to know

ACCOUNTABILITY

Who is accountable when an incident occurs?

Your Engagement Lead owns incident response. They coordinate the investigation, manage the fix timeline, and deliver a written incident summary within 24 hours of resolution. One contact. Not a rotating support queue

Ready to get started with Managed Services?

Tell us about your project - no pitch, no obligation.