InApps Technology

Custom Pharmacy E-Commerce Platform

Trung Son Pharmacy needed to modernize its retail ecommerce stack without breaking store operations. InApps delivered a full platform with real-time ERP synchronization across every store.

Trusted by engineering teams across 15+ countries

From startups to Fortune 500 companies

ADMHVSJollibeePegasTSAnnamBaiondFahasaFramFuture ProcessingKFCLotteMega MarketPrudentialSGSimbanTechcombankWorkPacADMHVSJollibeePegasTSAnnamBaiondFahasaFramFuture ProcessingKFCLotteMega MarketPrudentialSGSimbanTechcombankWorkPac
Clutch 4.9/5 · 50+ reviews
GoodFirms Top Company
ISO 27001 Certified

PROJECT OVERVIEW

Custom Pharmacy E-Commerce Platform

Retail/E-commerce

Trung Son Pharmacy operates a nationwide pharmacy retail chain in Vietnam and needed to modernize its ecommerce stack, spanning web, mobile, and admin, while migrating years of store and inventory data from its legacy system without disrupting daily store operations.

InApps designed and built a full mobile-first ecommerce platform - customer mobile app, web app, and web admin console, with real-time ERP synchronization keeping every store's inventory and pricing accurate.

Design and build a full ecommerce stack: web app, mobile app, web admin

Migrate legacy store and inventory data into the new platform

Synchronize ecommerce data with Trung Son's ERP system in real time

Maintain on-time delivery operations across all stores during the transition

Operate as a dedicated ODC team for ongoing platform evolution

Project overview

WHAT THEY NEEDED

Client Requirements

Across each key area, these requirements shaped every architectural and product decision we made.

Multi-Channel Ecommerce

Trung Son needed customers to browse and buy seamlessly whether they were on the website, the app, or being helped by in-store staff — with every channel reflecting the same stock and price.

Customer-facing web app
Native mobile app for everyday shopping
Web admin console for store and catalog management
Consistent pricing and inventory across all channels

Data Migration

Years of product, pricing, and customer history lived in a legacy system that couldn't simply be switched off, the migration had to be safe, validated, and reversible if anything went wrong.

Full migration of legacy product, pricing, and customer data
Zero data loss during the cutover
Validation process to confirm migrated data accuracy
Rollback plan in case of migration issues

Real-Time ERP Synchronization

With dozens of physical stores selling the same inventory, even a few minutes of stale data could mean overselling a product that was already out of stock.

Real-time sync between the ecommerce platform and Trung Son's ERP
Consistent stock and pricing data across all physical stores
On-time delivery operations maintained throughout the rollout
Reliable sync architecture built for retail-scale transaction volume

Mobile App Delivery

As a mobile-first engagement, Trung Son needed the app itself, not just the backend, to carry the experience, with a focused team accountable for it end to end.

Native mobile app experience for everyday pharmacy shopping
Direct communication with Trung Son's internal stakeholders
Continued app support and iteration post-launch
Scalable mobile team structure as the platform's needs grew

THE PROBLEMS

Business Challenges

The core obstacles that shaped every decision we made in rebuilding this platform.

01

Legacy Data Risk

Years of product, pricing, and customer data lived in a legacy system, with no safe way to migrate it without risking data loss.

02

ERP Sync Complexity

Keeping ecommerce inventory and pricing consistent with the ERP system, in real time, across every store, required a reliable sync architecture from day one.

03

Multi-Channel Fragmentation

Web, mobile, and admin experiences needed to function as one connected system, not three disconnected builds.

04

Zero-Disruption Cutover

Store operations couldn't pause for the migration, the transition had to happen without disrupting on-time deliveries

HOW WE SOLVED IT

Our Solutions

Each solution addresses a specific pain point while contributing to a unified, future-proof platform, from infrastructure to mobile to AI, every layer rebuilt with scale, security, and speed in mind.

Full-Stack Ecommerce Build

Full-Stack Ecommerce Build

Designed and built the web app, mobile app, and admin console as one connected platform.

Legacy Data Migration

Migrated legacy store and inventory data with validation built into the process.

Real-Time ERP Integration

Built a real-time sync layer between the ecommerce platform and Trung Son's ERP.

Mobile-First Delivery Team

Delivered the mobile app as the centerpiece of the platform, backed by a focused engineering team working directly with Trung Son's stakeholders.

TECH

BUILT WITH

Technology Stack

Leveraging high-expertise engineering and battle-tested technologies, the InApps team delivered a scalable, production-ready solution built for long-term growth.

Frontend

React
React Native

Backend

PHP
Laravel
Magento

Cloud

MySQL

DELIVERY APPROACH

The Experts Behind It

Every successful delivery starts with the right people. InApps assembled a dedicated, cross-functional team structured for speed, accountability, and long-term partnership.

Project Manager1 person

Owns delivery timeline, ERP integration milestones, and stakeholder communication.

Team
InApps Delivery TeamBuilt to deliver
×1
Project Manager
×1
Solution Architect
×2
Mobile Engineers
×3
Backend / Integration Engineers
×1
QA Engineer

Measurable Impact

What We Delivered

99.9%
OPERATIONAL UPTIME
45%
DATA PROCESSING EFFICIENCY IMPROVEMENT
Full Platform
WEB + MOBILE + ADMIN, ONE CONNECTED STACK

Real-time ERP synchronization kept inventory and pricing accurate across every store, through a migration that never paused daily operations.

trung son pharmacy

Key Outcomes

Launched a full-scale ecommerce platform spanning web, mobile, and admin
Achieved 99.9% operational uptime within the first 3 months post-launch
Improved data processing efficiency by 45%
Real-time ERP synchronization kept inventory and pricing consistent across all stores
Migrated legacy data into the new platform with zero operational disruption

Our Work in Photos

Behind the Builds

1 / 5

Case study 1
Case study 2
Case study 3
Case study 4
Case study 5

Work With Us

Ready to build something that matters?

Tell us your challenge and we'll connect you with the InApps team that has solved it before.

No commitment · Free 30-min discovery call

Common Questions

Everything you need to know

Our Work

What industries do your case studies cover?

Our portfolio spans Fintech, Healthcare, Logistics, E-commerce, SaaS, and more. Each case study reflects a real engagement, from MVP builds to enterprise-scale platforms serving millions of users.