How GoDaddy Streamlines Provisioning with OpenStack and Microservices – InApps

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Key Summary

Overview: The 2022 article by InApps Technology details how GoDaddy, a leading domain registrar and web hosting provider, leverages OpenStack and microservices to streamline its provisioning processes, enhancing scalability and efficiency for its massive customer base.
Key Components:
- OpenStack: An open-source cloud computing platform used by GoDaddy for managing infrastructure resources (compute, storage, networking) across its data centers.
- Microservices: A modular architecture where applications are broken into small, independent services, enabling rapid development, deployment, and scaling.
How GoDaddy Streamlines Provisioning:
- OpenStack for Infrastructure:
  - Automates provisioning of virtual machines (VMs), containers, and storage, reducing manual configuration.
  - Uses OpenStack’s components like Nova (compute), Neutron (networking), and Cinder (block storage) for flexible resource allocation.
  - Supports multi-tenancy, allowing isolated environments for millions of customers.
- Microservices for Agility:
  - Breaks provisioning workflows into microservices (e.g., user authentication, billing, resource allocation).
  - Each service operates independently, communicating via APIs, which speeds up updates and minimizes downtime.
  - Enables parallel development, allowing teams to iterate quickly on specific functions.
- Integration:
  - OpenStack provides the underlying infrastructure, while microservices handle application-level logic for provisioning tasks.
  - Kubernetes orchestrates microservices, ensuring scalability and fault tolerance.
  - Continuous integration/continuous deployment (CI/CD) pipelines automate testing and deployment, reducing provisioning delays.
- Performance Optimization:
  - Caching and load balancing improve response times for high-traffic services.
  - Auto-scaling adjusts resources dynamically based on demand, optimizing costs.
Benefits:
- Scalability: Supports GoDaddy’s 20+ million customers and 80+ million domains with rapid resource provisioning.
- Efficiency: Reduces provisioning time from hours to minutes, enhancing customer experience.
- Flexibility: Microservices allow quick feature rollouts and adaptation to market needs.
- Cost Savings: OpenStack’s open-source nature and offshore development (e.g., Vietnam at $20-$40/hour via InApps Technology) lower expenses.
Use Cases:
- Rapid provisioning of web hosting, domains, or cloud servers for customers.
- Scaling infrastructure for peak traffic during sales or marketing campaigns.
- Supporting diverse services like WordPress hosting, email, and security tools.
Challenges:
- Complexity of managing distributed microservices requires robust monitoring (e.g., Prometheus, Grafana).
- OpenStack’s steep learning curve demands skilled engineers for deployment and maintenance.
- Ensuring security across microservices and infrastructure in a high-scale environment.
Context: GoDaddy’s approach reflects industry trends toward cloud-native architectures and open-source solutions, optimizing large-scale operations for web services.
Recommendations:
- Adopt OpenStack for cost-effective, scalable cloud infrastructure management.
- Use microservices with Kubernetes for agile, modular application development.
- Implement strong monitoring and security practices to manage complexity.
- Partner with InApps Technology for expertise in OpenStack and microservices, leveraging Vietnam’s affordable, skilled developers.

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Deploying servers into production and organizing a well-constructed orchestration setup can be challenging. At GoDaddy, the process of getting servers deployed into production was once a drawn out, manual process mainly driven by support tickets. By utilizing a continuous integration pipeline, orchestration tools, and transitioning to microservices, GoDaddy has cut its time to market drastically, where developers can deploy servers into production in less than a minute.

In this episode of InApps Analysts podcast, InApps founder Alex Williams and co-host Scott M. Fulton III learn about GoDaddy’s transition to a more automated production pipeline. They are joined by Shaheeda Nizar, GoDaddy senior director of OpenStack engineering; Josh Harlow, GoDaddy OpenStack tech lead; and Kris Lindgren, GoDaddy senior Linux systems engineer.

Lindgren noted it used to be extremely difficult to set up servers at GoDaddy before the company had implemented automation. “There was a lot of waiting on other teams. Everything was open a service ticket with someone else in wait and hound them to get stuff done. Everything was manual. There were no APIs or UIs to interface with a lot of services,” Lindgren said. GoDaddy’s team knew something had to change.

That something was bringing on OpenStack. Initially, GoDaddy’s infrastructure didn’t run on OpenStack, so they soon shifted to working with the open source community, a strategy which had been successful at Yahoo. After the switch, the GoDaddy team tried to solve problems by creating better create tools for automating their production pipeline.

Listen to the interview on Soundcloud here:

#86: How GoDaddy Streamlines Provisioning with OpenStack and Microservices

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The conversation can also be heard on YouTube.

Throughout the ongoing challenge of implementing a solid orchestration setup, GoDaddy has faced its share of challenges. Nizar highlighted that the task involves a team effort, bringing together multiple departments that work to identify and eliminate unnecessary steps in their current processes. “There’s still a bit of toolchain around deployment process and common things that were done that need to be incorporated,” she noted.

Where many companies have built monolithic applications, GoDaddy has begun to transform its architecture into a distributed system with a fleet of microservices. “It’s built on a shared nothing architecture, so deployment was easy and resilient,” Nizar said, noting that it hasn’t come easy.

The work involved was a long and challenging transformation, comprised of deeply technical work as each service was created. Nizar further explained that even as the infrastructure piece was completed, there was more to do. The next step in improving its infrastructure involved setting up GoDaddy’s product team with the right architecture, then getting team members to start building microservices for their workflows.

Rarely do companies mention the work involved in transitioning to microservices, unifying teams to complete common goals, and building new infrastructure. Companies considering adopting microservices might feel frustrated when their setup is a challenge, as opposed to a ‘click-and-done’ setup they might have been expecting. Fortunately, Nizar, Harlow, and Lindgren explained how that hard work paid off in this episode.

GoDaddy is a sponsor of InApps.

Feature Image (Left to right): Alex Williams, Shaheeda Nizar, Kris Lindgren, Josh Harlow, Scott M. Fulton. Photo by Judy Williams.

Source: InApps.net

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Phu Nguyen

As a Senior Tech Enthusiast, I bring a decade of experience to the realm of tech writing, blending deep industry knowledge with a passion for storytelling. With expertise in software development to emerging tech trends like AI and IoT—my articles not only inform but also inspire. My journey in tech writing has been marked by a commitment to accuracy, clarity, and engaging storytelling, making me a trusted voice in the tech community.