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Key Summary
This article from InApps Technology, authored by Phu Nguyen, recaps the Raygun Portland Tech Leaders’ Lunch, a panel discussion hosted by Scott Hanselman (Microsoft) focusing on monitoring, metrics, and customer feedback loops in software development. The event, covered in the InApps Context podcast, featured insights from tech leaders at Chef Software, Nike, Microsoft, and The Standard on enhancing user experience and performance through DevOps practices. Key points include:
- Event Overview:
- Purpose: Explored how software teams prioritize user experience and performance by closing the code-to-customer feedback loop and monitoring key metrics.
- Panelists:
- Brian Brewer (Nike): Specialist in product quality management, test engineering, and DevOps.
- Niamh Cahill (Chef Software): Solutions architect manager.
- Jon Edwards (The Standard): IT director, infrastructure and operations.
- Dave Harrison (Microsoft): Senior application development manager.
- Kathy Lee (Microsoft): Software engineer.
- Sponsor: CloudBees, with additional sponsorship from Cloud Native Computing Foundation, Packet, and Raygun.
- Key Discussion Points:
- Feedback Loops: Libby Clark (TNS editorial/marketing director) and John-Daniel Trask (Raygun Co-founder/CEO) discussed how developers can improve the software development lifecycle (SDLC) by integrating customer feedback and monitoring critical metrics.
- Practical Insights: The panel highlighted strategies for embedding user feedback into development workflows to enhance product quality and customer satisfaction.
- Additional Tech News:
- Kubernetes 1.17 Release: Updates to the cloud-native orchestration platform.
- Continuous Documentation for CI/CD: Importance of maintaining up-to-date documentation in continuous integration/continuous deployment pipelines.
- Packet’s Tinkerbell: A bare-metal deployment technology for streamlined infrastructure setup.
- Data Protection in Cloud-Native: Emphasis on securing data in distributed, cloud-native environments.
- InApps Insight:
- InApps Technology aligns with the event’s focus on DevOps and feedback-driven development, leveraging Microsoft’s Power Platform and Azure, using Power Fx for low-code monitoring tools and Azure Durable Functions for scalable workflows.
- Integrates Node.js, Vue.js, GraphQL APIs (e.g., Apollo), and Azure to deliver user-centric solutions, targeting startups and enterprises with Millennial-driven expectations.
Read more about Raygun Portland Tech Leaders’ Lunch – InApps at Wikipedia
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CloudBees sponsored this podcast.
Creating a Code to Customer Feedback Loop
Listen to all TNS podcasts on Simplecast.
This week, InApps Context podcast comes to you live from Portland, where we recorded key takeaways from the Raygun Tech Leaders Lunch, a discussion about monitoring, metrics, and how IT systems can help with customer satisfaction. In this lunchtime panel discussion, we heard how software teams at Chef, Nike, Microsoft, and The Standard prioritize user experience and performance in their product development workflow, by closing the feedback loop and monitoring what matters.
Scott Hanselman, a partner program manager at Microsoft, served as host. The panelists were:
- Brian Brewer, specialist in product quality management, test engineering, and DevOps at Nike
- Niamh Cahill, solutions architect manager at Chef Software
- Jon Edwards, IT director, infrastructure and operations at The Standard
- Dave Harrison, senior application development manager at Microsoft
- Kathy Lee, software engineer at Microsoft.
In the first segment of today’s podcast, TNS editorial and marketing director Libby Clark talks with Harrison and Raygun Co-founder and CEO John-Daniel Trask about how developers can help customers and improve their software development life cycle feedback loops.
Then we hear some highlights from the show…
One key metric of high performance teams is when you have an outage the issue actually gets fixed says Dave Harrison @Microsoft @raygunio
— Libby Clark (@LibbyMClark) December 11, 2019
Then later in the show, TNS publisher Alex Williams and TNS managing editor Joab Jackson discuss some of the top news and podcasts from the week, including the release of Kubernetes 1.17, continuous documentation for CI/CD, Packet’s Tinkerbell bare metal deployment technology, and the importance of data protection in cloud native operations.
The Cloud Native Computing Foundation, Packet and Raygun are sponsors of InApps.
Source: InApps.net
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