Wawa is one of the most famous game brand in Indonesia. With the idea is to bring arcade game to mobile so people can play it anywhere, everywhere, InApps win client’s trust and move all the vendor team beforehand to us.

Why does InApps become a trusted partner to develop their famous mobile game?

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Key Summary

This InApps.net article, published in 2022 and authored by Tam Ho, CEO of InApps Technology, details why Wawa Games, a prominent Indonesian mobile game brand, chose InApps as a trusted development partner. Written with a client-focused, technical tone, it aligns with InApps Technology’s mission to showcase its expertise in software development, particularly in resolving complex game development challenges.

Key Points:

• Context: Wawa Games, the world’s first virtual amusement center, faced significant issues with a previous vendor’s incomplete project, including bugs, messy code, and lack of documentation. InApps stepped in to address these challenges and deliver a stable, high-quality mobile game.
• Core Insight: InApps’ expertise, cost efficiency, and dedicated team transformed Wawa Games’ problematic project into a stable, user-satisfying application, fostering a long-term partnership through effective communication and technical prowess.
• Key Features:
  • Initial Challenges:
    • Previous vendor left critical bugs, undocumented code, and hidden errors.
    • Only source code was provided, lacking requirement or API documentation.
  • InApps’ Approach:
    • Senior developers analyzed the broken project while project managers maintained clear communication to understand business needs.
    • Prioritized key issues, assigning complex tasks to senior developers and others to juniors for efficiency.
  • Reasons for Wawa’s Satisfaction:
    • Cost Efficiency: Saved up to 30% on expenses with competitive Asian salary rates, low maintenance costs, and transparent pricing.
    • World-Class Team: Strong English communication, experienced developers (90% with +5 years), and talent from top universities, passing rigorous tests.
    • Technical Expertise: Over 10 years of experience in resolving game development issues, leveraging skills in programming, graphics, and hardware.
  • Results:
    • Stabilized the application, improving performance and user ratings.
    • Expanded Wawa’s team from 1 to 5 members due to increased satisfaction.
    • Established a long-term partnership with InApps.
• Outcome: InApps’ ability to deliver high-quality, cost-effective solutions with a dedicated, skilled team made it a trusted partner for Wawa Games, with InApps promoting its expertise for game development success in 2022.

This article reflects InApps.net’s focus on client success stories and game development expertise, providing a practical, inclusive guide to effective outsourcing partnerships.

Big Problem Can Only Be Solved By The Expert

Wawa Games is the first virtual amusement center in the world. At the beginning, InApps quickly have a very clear understanding about the game industry, business and situation:

– The vendor has not finished well before and leaving many kinds of risks such as bugs, messy in code writing, and hidden errors.

– There is no document about requirement and API document, we have just one thing, source code, that was sent to us with a long list of critical bugs.

In order to handle these unsolved problems, InApps first got senior developers to delve into the ongoing broken project while our project manager was maintaining seamless communication to understand the challenges at the business point of view, then we combined two types of knowledge to handle complex issues, prioritized the key issues to solve first then assigned big tasks to senior devs and the rest to juniors.

3 Main Reasons Wawa Game Satisfied To Become A Long-term Partner With InApps

WAWA GAME

Reason 1: Cost efficiency

For sure, cost efficiency is one of the primary drivers that affect the solution of outsourcing. Wawa Game saved up to 30% of their expenses while working with our Vietnamese developers.

We also offer the best quality ratio and provide clients with estimations depend on their requirements. We also help to choose the most efficient payment scheme according to the every project. 

Besides, the Asian salary rate and IT taxes are also lower than the local rate. In addition to this the lower costs for maintenance, office rent, bills, coffee breaks were reduced. That’s how we provide the service at an affordable price, absolutely no hidden cost, but still yields the best quality for Wawa Game.

Reason 2: World-Class Team with Dedication

Communicating well regularly with clients is one of the main keys for us to quickly understand issues and priorities. Our team is good at English communication, from team leader to members.

We also motivate other members and make sure the work can get done correctly and on time, staking the problems and solve them base on the criteria: Fast and well-ordered.

Wawa Game is truly happy with our dedication! We try our best to available 24/7 for solving-problem & supporting their end-users anytime, anywhere.

When problems arise, our developers immediately scope and structure the problems to identify the root causes, and respond to the client within 24 hours. They also ready for OT to support our client, even we have a different time zone (Indonesia and Vietnam).

 Reason 3: Be Amazed by Game Development Experts

With +10 years of experience, our game developers already faced and resolved technical glitches from many kinds of projects & industries with strong technical skills (programming, video graphics and hardware).

Here we also have talented developers from top university and they passed our 2 challenging tests to enter the company and more important, they bring solution to our clients. 

With all the best efforts, our client quickly be amazed by the results:

– The application runs a lot more stable than before.

– Users expressed their satisfaction with higher rating than before.

– Customers became happy and grew up their team from 1 to 5 members.

– Long-term cooperation.