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Key Summary
This article from InApps Technology, authored by Phu Nguyen and featuring insights from Marcus Merrell (Director of Technical Services at Sauce Labs), redefines the role of the modern developer beyond the traditional stereotype of an introverted coder focused solely on algorithms. Today’s developers are well-rounded, community-engaged, and business-savvy, with high emotional intelligence (EQ). They contribute to open-source projects, understand customer needs, collaborate across business functions, and take ownership of quality, reflecting the shift toward delivering customer-centric, high-quality software in a collaborative, multi-disciplinary environment.
- Context:
- Author: Marcus Merrell, a Selenium contributor and co-chair of the Selenium Conference Organizing Committee, emphasizes modern developer skills in CI/CD, cloud software, and test architecture.
- Shift in Role: Developers are no longer just “coders” but key business contributors, driven by the need for customer-focused software and complex applications reliant on open-source components.
- Key Characteristics of the Modern Developer:
- Engages in the Community:
- Open-Source Involvement: Developers contribute to and rely on open-source projects, as modern applications nearly always include open-source components due to their complexity.
- Benefits: Enhances skills, improves job prospects, and fosters learning of new languages and cloud platforms. Contributing to projects like Selenium strengthens community dialogue and project quality.
- Shift: Resourcefulness and system integration are now more valuable than pure algorithmic skills.
- Understands the Customer:
- Customer-Centric Design: Developers focus on what customers want to accomplish (e.g., booking a flight) rather than just building software features.
- Collaboration: Engage with customer success teams and Customer Advisory Boards to understand user needs, moving away from coding in isolation.
- Cultivates Relationships Across the Business:
- Cross-Functional Collaboration: Work as peers with product managers, QA, operations, and executives, breaking down silos to align software with business goals.
- Business Acumen: Study company financials, revenue flows, and attend business-focused conferences to understand the broader organization.
- Takes Ownership of Quality:
- Shared Responsibility: The mindset that “QA owns quality” is outdated. Developers now share testing responsibilities, especially as some companies eliminate QA departments or adopt a whole-team approach.
- Impact: Developers write tests alongside code, collaborating with QA to ensure flawless, fast-to-market applications.
- Trend: CTOs are moving away from outsourcing QA, emphasizing developer involvement in quality assurance.
- Engages in the Community:
- Key Takeaways:
- Beyond Coding: Modern developers are multi-disciplinary, focusing on community engagement, customer empathy, business collaboration, and quality ownership.
- Declining Isolation: The role of developers coding in isolation is shrinking, with complex algorithms less critical than system integration and process management.
- Industry Shift: Success requires navigating multi-layered processes, leveraging open-source ecosystems, and aligning with business objectives.
- InApps Insight:
- InApps Technology, ranked 1st in Vietnam and 5th in Southeast Asia for app and software development, supports the modern developer’s role by building customer-centric, cloud-native solutions.
- Leverages React Native, ReactJS, Node.js, Vue.js, Microsoft’s Power Platform, Azure, Power Fx (low-code), Azure Durable Functions, and GraphQL APIs (e.g., Apollo) to create collaborative, high-quality applications.
- Offers outsourcing services for startups and enterprises, delivering cost-effective solutions at 30% of local vendor costs, supported by Vietnam’s 430,000 software developers and 1.03 million ICT professionals.
- Call to Action:
- Contact InApps Technology at www.inapps.net or sales@inapps.net to develop customer-focused applications or explore modern development solutions.
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For 30 years, we’ve bolstered developer stereotypes: a monoculture of introverted, technical wizards, who want little involvement with the business and are perceived to be merely “coders of algorithms” who will get the job done as long as there’s enough caffeine and snacks. In the end, they’re here to write code based on requirements, hand it off for testing, then take on the next feature.
These assumptions, and the role of the developer, are evolving rapidly. As companies are increasingly defined by the experience they deliver to the customer, the deep involvement of the developer within the business is imperative.
The role of today’s successful, modern developer is changing well beyond simply writing great code. It is emerging into a well-rounded, resourceful, high EQ (emotional intelligence) contributor to all aspects of the business and the broader developer community. Here are the key characteristics of a developer in the digital era.
Engages in the Community

Marcus Merrell, Director of Technical Services, Sauce Labs
Marcus Merrell is the Director of Technical Services at Sauce Labs, provider of the world’s most comprehensive and trusted continuous testing cloud. He is well-versed in helping software developers with release management, CI/CD, cloud software, and test architecture. A frequent speaker at industry conferences worldwide, Marcus’s work in quality engineering spans nearly 20 years, and he is also a contributor to the Selenium project and the co-chair of the Selenium Conference Organizing Committee. Marcus holds a BA in Linguistics from the University of Texas in Austin.
Developers are gaining more awareness, involvement, and engagement within the open source community. An entire community of developers creates and shares code with people all over the world. No matter what kind of application you’ve been involved with in the 2010s, there’s a near-100 percent chance it has included some open source components.
As applications are far more complicated than they were just a few years ago, long gone are the days when you can write everything yourself — you have to stand on the shoulders of open source developers to piece your features together. Resourcefulness and integrating disparate systems are becoming more valuable to an engineering organization than pure algorithm abilities.
As such, we’ll see more developers contribute back to these projects, as it actively helps their prospects when looking for a new role or when shoring up their skills. The modern developer will contribute to open source projects and understand the importance of resourcefulness and real-world experience over pure algorithm coding. By engaging with this community, they will learn new languages and cloud platforms — in turn, they’ll realize that an open source project out there needs their contributions to make their project better.
Modern developers will have an understanding of the open source projects that their company is using, engage in open dialog with the community that produces that code, and become a regular contributor to the discussion.
Understands the Customer
Do your customers want to use your software, or do they want to accomplish a task? Do they want to fill out input fields and radio buttons, or do they just want to book a flight?
Today’s software is getting better, but it’s because of developers who partner with product to understand and empathize with users. Developers who don’t understand this will find themselves increasingly left behind. The modern developer will stop writing code in a vacuum and seek a detailed understanding of what the customer really wants to accomplish with their brand. To do this, the developer will play an active role in communicating with the customer success team — perhaps even participate in Customer Advisory Board meetings — to get a better understanding of their needs and what keeps them up at night.
Cultivates Relationships Across the Business
Developers will begin to collaborate with others within the organization. Modern developers will view product managers, quality assurance teams, operations and even the executive level as peers. These new inputs will drive developers to better decisions about the software they’re building. It will be important for developers to break down not only the silos between developer/QA/product, but also the silos that separate the engineering department from the rest of the functions that advocate for customers’ experience.
The modern developer will understand the wider organization outside of engineering: they’ll study the company’s financials and how revenue flows through the business, and they’ll attend conferences that focus on the business, as opposed to specific developer-centric events.
Takes Ownership of Quality
The idea that “developers own the code, and QA owns the quality” is a legacy mindset. Testing is no longer the sole purview of the QA department, and developers are emerging as a key player in ensuring flawless applications are delivered to market quickly. This trend is growing, as many chief technology officers (CTOs) have had uneven success at outsourcing — they’re now doing away with QA departments altogether. Whether this results in a “whole team” approach to quality, or explicitly demanding that developers write tests in addition to the product code, the result is that fewer people are explicitly focused on testing.
One positive outcome of this trend is that testing is now everyone’s responsibility. Modern developers will share ownership of quality, with a willingness to collaborate with QA teams to ensure that testing and development function as one.
Conclusion
Being a successful developer in the modern world is much more about pushing code through a multi-layered process than it is about coding the perfect algorithm from scratch. As a software developer, I’ve shipped over a hundred releases, and I can only remember a handful of times I’ve had to understand a complex quick-sort algorithm, let alone create one from scratch.
There will always be room for developers who write code in isolation, but as an industry, that role is shrinking rapidly. You may not have the option to stay in it for much longer.
Feature image via Pixabay.
Source: InApps.net
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