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The concept of online marketplace has taken off with the rise of on-demand app development. In today’s mobile-driven era, customers can directly connect with retailers through an on-demand delivery app solution. In recent times, Walmart, Amazon, Grofers, and eBay have recorded tremendous growth over the period by offering a great combination of convenience and security through apps to their customers.
Are you an online retailer or want to establish your grocery business online? You need to build grocery app to strengthen your presence and cope with ever-increasing competition. Let’s make a list of key reasons why an on-demand grocery delivery app is preferable over a brick-and-mortar grocery store. But before that, let’s go through some interesting facts.
As per the GlobalData Analysis and Forecasts estimate, the take-home grocery retail spend online will reach up to 10% in the US by 2022. It is also predicted that as many as 70% of US shoppers will buy groceries online by 2022.
Why People Like On-demand Grocery Delivery Apps
Comfort and Convenience
The grocery delivery app solution is designed to offer comfort and convenience to the users. From Walmart to Grofers, every on-demand grocery delivery app provides convenience to their customers of purchasing groceries using their fingertips.
The app enables them to get rid of standing in a queue for a long time. Whatever they will order, the online grocery supplier will send it to their doorsteps thanks to the app.
The on-demand apps can save a lot of time and effort of the users. Whether you want to facilitate customers to shop during their hectic schedules or enable them to purchase something on the move, the on-demand app development is always useful.
The on-demand apps can save a lot of time people have to spend on various activities ranging from going to store and returning to home.
One of the major advantages of a grocery delivery app is it can save the app user’s money by providing discounts, loyalty points, app-based offers, and coupons. Also, customers can save big on the traveling cost.
It is also possible for the app users to get the best deal on some of the grocery items. Simply put, the on-demand grocery app can save money for app users.
Also Read- Why Android is Preferred Platform for On-demand App Development
Shop and Receive Anywhere
This is a wonderful benefit for your existing and prospective customers. Anyone can shop groceries from anywhere and get delivery at their doorstep. If your customers want to shop for their friends or family members, they can simply add their addresses to get items delivered.
For example, an elderly person is unable to go to the grocery store. It is easy for their son or daughter to order online through an app and the elder person can get delivery at home.
No Impulsive Purchase
Whenever we go to the supermarket or mall, we simply cannot resist buying because of a variety of options and enticing items. The supermarket is like a paradise for shopaholics and they end up their purchasing additional biscuits, chocolates, or other items.
The app can help people control their impulses. It also assists them to prevent overbuying. They can purchase only necessary things as per their list through an app.
Which are Major Types of On-demand Grocery Apps?
Today’s tech-savvy shoppers demand various types of on-demand apps in different sectors, and the retail sector is no exception. Some of the most common grocery delivery apps are-
This is the most common type of on-demand grocery delivery app. The aggregator app simply shows the list of nearby grocery stores to the users. The user can select any nearby store from this list.
Now, the user can add anything in a specific quantity through the online menu. The next step is the checkout while availing any of the payment options available. The selected store will confirm the order and the user can track the order in real-time.
It is quite similar to a grocery store aggregation platform. But, the marketplace offers delivery boys to deliver all the ordered items to the customer’s home. In a way, the marketplace provides an on-demand delivery solution.
Single Store App
This app enables the grocery store owner to commission his brand. The app owner needs to take care of every aspect from maintaining an app to keeping it updated single-handedly.
Grocery Chain App
It is similar to a single store at micro-level processes. The grocery chain app remains between the aggregators and single store apps. Walmart can be considered as a grocery chain app.
Personalized Grocery App
As the name suggests, personalized grocery apps are customized for shoppers. The app users can plan their shopping in an effective manner through this app. Also, a personalized grocery app can enable users to perform the following tasks-
• Creating a list for the grocery
• Setup reminders
• Share the grocery list with relatives or friends
The on-demand grocery delivery apps should have the following features.
What are the Key Features of On-demand Grocery Delivery Apps?
Like other on-demand service apps, the grocery delivery app has three different panels- User, Admin, and Delivery. Let’s go through the major features of each panel.
User Panel Features- Grocery Delivery App
Registration– It is the first and foremost feature that enables users to register themselves through an email account or social media credentials.
Product Search– This is another essential feature that enables users to identify their desired items by applying filters.
Delivery Schedule– The next important feature is the scheduled delivery. It allows customers to select a specific time slot for receiving their orders as per convenience.
Tracking– This feature facilitates the users to track their orders. It is easy to find the location and the status of the order in real-time.
Payment Options– All popular payment options are included to enable the users to make the payment in a way they want.
Offer Zone– This section showcases all the offers and discounts. You can also keep the Reward Zone instead of an offer zone for loyal customers.
Feedback– It enables the users to give their ratings and suggestions. This feature also enables customers to find out the grocery store with the highest rating in the case of a grocery chain app.
Admin Panel Features- Grocery Delivery App
Dashboard– The dashboard enables the admin to manage and track all orders and activities. The interactive dashboard enables the admin to manage all the major operations effectively.
Store and Purchase Management– If you have an aggregator app or a grocery chain app, then this feature is very much useful. You can manage chains of multiple grocery stores.
Assign Managers– It enables the admin to accomplish all the activities and orders in a seamless way. You can add the managers in warehouses to ensure flawless performance.
Customer Service Management– You can communicate and coordinate with the management as well as customers through this feature. It is necessary to offer an excellent shopping experience for your customers. You can also actively resolve the customer’s queries.
Payment Management– It enables the admin to manage all the payment methods in a secure and transparent way. Your online grocery business can grow through such features.
Notification Management– It enables the admin to send personalized notifications to the customers. Such notifications can promote your business.
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Delivery Panel Features- Grocery Delivery App
Accept or Reject Delivery– It enables the delivery person to accept or reject the request. If the delivery person finds it inconvenient to deliver the order, they can simply reject the request.
Track Location– The delivery boys can find the location of customers easily with the help of this feature. They can also define the most-optimized path to deliver the order in a given time.
In-app Chat– While delivering an order, the delivery boys can chat either with the admin or customers as and when necessary. This inbuilt feature is very useful for establishing real-time communication.
Delivery Confirmation– It enables delivery boys to update the status of order as and when necessary. The admin and customers can get a real-time status of their orders with the help of this feature.
Which is the Best Grocery Delivery App Model for You?
It depends on your business type and scope. Every type of grocery business has different pros and cons. Though online marketplaces are capable of retaining the reputation of your brand, you need to address the underlying risks carefully.
The on-demand grocery mobile app development company can help you find the most suitable option for your online retail business. It is also good to research the market trends and moves of your competitors.
It is fair to mention that an aggregator app has fewer risks than other types. Walmart, Grofers, etc. are examples of this type. It is easy to offer high-quality services to your customers through an aggregator app. However, it is always important that you maintain the customer relationship to maintain the brand’s identity and trustworthiness.
What is the Cost of Grocery Delivery App?
It depends primarily on whether you want to develop a grocery app for android or iOS. Other major factors are app complexity and hourly rates of developers.
The on-demand app development company facilitates you to hire app developers at the prevalent hourly rates in the respective country. For example, the US-based app developers take around $100 to $250, whereas Indian on-demand app developers take around $25 to $80 an hour.
Here we give an estimate for a basic on-demand grocery delivery app with limited features. We are considering the cost of a grocery app from the Indian app developers’ perspective.
Documentation- $1000 to $2000
Design- $1500 to $3500
Development (Front-end and Back-end)- $10000 to $20000
QA and App Testing- $2500 to $4500
Altogether, the cost of grocery delivery app can remain $15000 to $30000 for either an Android or an iOS platform. However, if you want to add more features, your app development cost will increase significantly.
On-demand grocery delivery apps can boost your business by increasing sales and improving online presence. You can come up with a customized grocery app to target a specific audience anywhere in the world. The grocery app can help you gain a loyal customer base online who can take your business to the new level.
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